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Problem accessing BEx :SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

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I have an issue when accessing either Query Designer or BEx Analyzer on my desktop. 

 

I can access the SAP BW back-end system with no problem, but when I try to connect to either QD or BEx, as soon as I enter my login details, I get the following error message:

 

Error Group

 

RFC_ERROR_COMMUNICATION

 

Message

 

SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM  GWHOST=192.12.353.12, GWSERV=sapgw02, SYSNR=02

 

LOCATION    CPIC (TCP/IP) on local host

ERROR       partner 192.12.353.12:3302' not reached

TIME        Tue Jan 19 12:02:17 201

RELEASE     710

COMPONENT   NI (network interface)

VERSION     39

RC          -10

MODULE      nixxi.cpp

LINE        3142

DETAIL      NiPConnect2: 192.12.353.12:3302

SYSTEM CALL connect

ERRNO       10060

ERRNO TEXT  WSAETIMEDOUT: Connection timed out

COUNTER     1

 

I can login to QD or BEx using any other desktop, but cannot access using my own.  This is the same for other people, they also cannot access using my desktop.  I have reloaded the SAP applications, but this has made no difference.

 

I cannot ping or telnet the server IP address - these time out and cannot connect. 

 

I have copied the Hosts file from a colleague, but this has made no difference.  I also tried changing the IP address, for the actual name in the SAP Logon menu, but again this made no difference.

 

Any advice would be appreciated!

 

Thanks


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